HOW CONSULTING FIRMS CAN DELIVER MORE VALUE WITH LESS RISK
The professional services industry is at an inflection point that most firms are not yet taking seriously enough. The value […]
WHAT WE MEAN WHEN WE TALK ABOUT CONTEXTUAL INTELLIGENCE
Contextual intelligence is a term that risks becoming a piece of business jargon – adopted widely, defined loosely, and used
WHAT GOOD LOOKS LIKE: DEFINING EXCELLENCE IN ORGANISATIONAL EXECUTION
What does good actually look like in organisational execution? This question is asked less often than it should be, given
THE THREE CONVERSATIONS EVERY CEO NEEDS TO HAVE WITH THEIR LEADERSHIP TEAM
There are three conversations that determine whether a leadership team is genuinely aligned or merely appears to be. Most organisations
WHY MOST DIGITAL TRANSFORMATION PROJECTS MISS THE POINT
Digital transformation has been one of the most consistently overpromised and underdelivered categories in business management for the past two
HOW TO BUILD RESILIENCE INTO YOUR ORGANISATION BEFORE YOU NEED IT
Resilience is one of those organisational qualities that everybody claims to value and almost nobody builds systematically. It tends to
WHAT HAPPENS TO AN ORGANISATION WHEN ITS BEST PEOPLE LEAVE
The moment when a key person leaves an organisation is rarely the moment when the real impact becomes visible. The
THE LINK BETWEEN ACCOUNTABILITY AND ORGANISATIONAL PERFORMANCE
Accountability is one of the most overused and least precisely defined concepts in organisational management. It appears in values statements.
WHY ORGANISATIONAL KNOWLEDGE IS YOUR MOST UNDERVALUED ASSET
Ask most organisations what their most valuable assets are and you will get answers that include technology, intellectual property, customer
FROM DATA TO DECISION: CLOSING THE GAP THAT IS COSTING YOU
Every organisation generates data. Most organisations use a small fraction of it effectively. And the gap between the data that
WHAT IS AN INTELLIGENCE AGENT – AND WHY SHOULD YOU CARE?
The term “Intelligence Agent” is becoming more widely used as agentic AI enters the mainstream of business technology. Like most
HOW TO IDENTIFY THE CRITICAL KNOWLEDGE YOUR ORGANISATION CANNOT AFFORD TO LOSE
Every organisation has knowledge it cannot afford to lose. Most organisations have not identified what it is. I mean something
WHY INVESTOR RETURNS DEPEND ON EXECUTION NOT JUST STRATEGY
There is a conversation that happens in investment discussions that I find increasingly important and increasingly underexplored. It is the
HOW TO BUILD A HIGH-PERFORMANCE CULTURE WITHOUT BURNING PEOPLE OUT
High performance and burnout are not opposites. In many organisations, they are consequences of the same underlying condition – a
ORGANISATIONAL DIGITAL TWINS: THE PROMISE IS BIGGER THAN THE CURRENT REALITY
Digital twins are no longer a futuristic idea. In engineering, manufacturing and operational environments, they are already being used in
WHAT SUBJECT MATTER EXPERTS CAN TEACH US ABOUT SCALING KNOWLEDGE
There is a category of knowledge that organisations consistently undervalue – the kind held by people who have spent decades
WHY EXECUTION IS THE STRATEGY
There is a particular kind of frustration that high-performing people experience in organisations with strong strategies and weak execution. It
ARE WE SUCCEEDING BECAUSE OF OUR PEOPLE – OR IN SPITE OF THEM?
There is a question that sits at the heart of every serious conversation about organisational performance. It is deceptively simple,
WHAT FLYING FAST JETS TAUGHT ME ABOUT DECISION-MAKING UNDER PRESSURE
I have always found it slightly infuriating how confidently people judge decisions after the event. Once the outcome is known,
WHY GROWING BUSINESSES PLATEAU – AND HOW TO BREAK THROUGH
Growth is one of the most seductive narratives in business. It attracts investment, generates momentum, and creates the kind of